Voice over IP (VoIP) is a technology that very useful for small businesses,
now days IP networks are used like landline telephones, and broadband Internet
access is within everyone’s budget. VoIP is benefitting the small businesses by
reduced phone expenses, improved customer service, and enhanced employee
productivity.
Voip services provide all the
technology to communicate with clients anywhere with less budget which was not
available for small businesses. VoIP
systems are designed to be flexible and scalable. You choose any system now you
will grow along with your business, you can add users easily, upgrade features,
and expand into more superior modules as you need them.
you can implement a VoIP phone
system If you already have an IP network and a high-speed Internet connection, and
you can do it in three steps.
Step 1: Assess your needs
and choose your solution
You can implement VOIP system in two ways. You can install
an IP voice system that will handle all aspects of your phone system. Or,
if you don’t want to completely replace your traditional telephone line, you
can install a voice gateway which can work with analogue equipment and
Internet calling can be added to your existing phone system.
Once you have made up your mind, you have to find out how many
extensions and IP handsets you’ll require. If you want to install a voice
gateway, then you need to know how many of your existing analogue phones you
want to connect along with new IP phones. Cisco’s SPA8000 voice
gateway, for example, to your IP network we can connect as many as eight analogue
phones.
Step 2: Prepare your network
To add up voice traffic to your network can be an additional load
for your network to carry. You will have to make sure that it can handle the
additional traffic smoothly and easily, without any audible delay during a
conversation or call drops. You want your IP calls to sound as crisp and clear
and be as reliable as calls placed on the PSTN.
Voice traffic has to be given a higher priority on the network
than data traffic. This is called Quality of Service (QoS), and it helps to
reduce on jitters and dropped IP calls. A performance tests needs to be
conducted to determine whether your network can handle this additional traffic
or not. If you need more bandwidth, consider setting up a virtual LAN
(VLAN) for voice traffic on your network.
Step 3: Install the voice products
This is the complicated part. Adding a voice gateway to your
network is not a small task; it will affect your entire network, from
capacity to performance. If you work with an IT partner they will
ensure you get the right solution to fit your business needs.
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