How to Win Buyers and Influence Sales with VoIP

TRADITIONAL TELEPHONY: We at Welcome Telecom provide you with flexible, scalable, cost effective and future-proof, IP telephony services for business telecoms.

The other name for IP Telephony is VoIP (Voice over Internet Protocol), it uses internet service for communication instead of using traditional way of making calls. The concept of VoIP is to send voice and data over the same network.

There are lot of advantages for using VoIP; Organisations of any size can use this technology for their daily communication needs.

                                                                

Why change?

There are many businesses which uses the same traditional way of communication. Welcome Telecom provides customers with thousands of traditional connections and we are happy to provide that service. ”If it ain’t broke don’t fix it” is a reasonable approach for many, but if you planning for adding new features and wants to use new technology then please contact us, we would provide you the best solution and also cost effective solution

 DON'T LEAD WITH TOLL BYPASS:

The cost saving is the main priority for any business. That’s why we want our customers to use VOIP to gain benefit with a lesser cost.

TALK UP PRODUCTIVITY GAINS: 

Our main focus is more on features and applications, like find-me, follow-me features or unified messaging applications [that integrate] voice mail and e-mail. Most people are still using traditional telephony, so when you say 'voice mail and e-mail,' they're confused. For sales organizations, it means being connected with their customers.

What can companies do to win the loyalty of their customers?          

1. Customer Service

90% of the customers say that good customer service is the main criteria for any business.  80% of customers agree that poor customer service is the main reason for not buying.  Customers usually remember a bad experience, as long as a decade, while only 54% could receive a positive experience.  Telinta provides a wide range of tools to you to serve your customers in a better way, such as real-time call data, and self-service portals.

2. Privacy of Data

48% of customers are suspicious about how their data is used.  While no one can guarantee customer data to be 100% secure, Telinta’s TeliShield   provides you a comprehensive suite of security tools which helps you and protects you against fraud and unauthorized access to your Administrative interface.

3. Why do Customers Leave?

Top 3 reasons consumers leave:

 Lesser pricing  (33%) , rude staff (36%)  and too many mistakes (19%).

4. Word of Mouth

For generating new business, woed of mouth plays a very important role in small and medium scale business.

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